Client Testimonials
Susan Brett - Regional Catering Compliance Officer | Transfield Services
We are a large company delivering high-volume complex process catering services to an extremely important high-risk population. We observe a comprehensive HACCP-based Food Safety Program which our company takes immense pride in. The sessions were tailored to suit our HACCP-based Food Safety Program and the plan to deliver the complex training to 300+ recipients was customised to suit the varying needs of our diverse workforce. Infocus' presentation style is VERY engaging. Without fuss the training was effectively delivered at our many site locations across Regional Victoria. The numerous training sessions were extremely well structured and were facilitated with professionalism and purpose. This was all done through practical examples and with an interactive presentation style. The trainers sensitive yet pragmatic approach, contributed to the overall success of the training sessions, and was well received. Interactive learning encouraged discussion, role-playing and demonstrations. I was particularly pleased to see the trainer was able to apply the tools and insights to individual participant’s cases and questions as they arose. All the aspects of our Food Safety Program in relation to HACCP-based Principles & Practices were talked about and followed up with thorough assessment methods to assure competency. Thank you for successfully delivering qualitative, credible training . Alan McLean - Hospitality Services Manager | Primelife
From the start, Infocus Management Group actively listened to our company’s specific training needs and they took the time to understand the outcomes we wanted to achieve from the food safety training.
“Infocus offers Primelife “peace of mind” – knowing all our legal obligations are being met while our staff have a user friendly, easy to follow program and the knowledge that a dedicated team is just a phone call away.”
Margaret Hudson - Aged Care Facility Manager | Lutheran Community Care
"Thanks for your help today I always feel more confident after speaking to you, you are very helpful and easy to understand, all the girls that did your course felt that as well. Many thanks Margaret".
Annie Mason - Centre Manager | Bayswater Early Learning Centre
"Thank you for all of the patience and help you have provided me and my staff over the last few months."
Dot Gibson - Training Manager | O'Mara House St Vincent de Paul
"please pass on my best to all at Infocus and thank them so much for all their support during my time here."
Alan McLean - Hospitality Services Manager | Primelife
"It has been an absolute pleasure working with you and the team over the last seven years. It is always reassuring to know that Infocus are only a phone call away to answer all my “curly food safety questions.”
Gail Hessell - Hospice Manager | Very Special Kids
Thank you for all your assistance – your knowledge was invaluable. We would like to recognise your company’s support of our organisation.
Simon Hewitson - Human Resources Manager | The Peninsula School
"I wanted to take this opportunity to express my gratitude for the exceptional support that Infocus has provided The Peninsula School with our Food Safety Program. The level of professionalism and knowledge in their area of expertise is excellent.
As the designated Food Safety Supervisor for the organisation, the level of service given by Infoucs to me personally and to my colleagues has been outstanding. Recently Infocus conducted a refresher training session on site, their presentation delivery skill fully engaged the audience. All participants went away comfortable in the knowledge that they had gained great value from the experience. It must be said that this is no small feat as the majority of the audience were ‘training specialists’.
I would like to congratulate Infocus Management for employing such fine ambassadors for their company. As a result of the positive relationship we have formed with Infocus consultants, we have been happy to continue our association with Infocus Management Group.
I cannot commend Infocus highly enough for the ‘service excellence’ and support I receive in dispensing my duties with Food Safety in our organisation. A special mention to Infocus' business support team also for the administrative support they capably provide."
Student Testimonials
Kaye van Nieuwkuyk - Professional Support Manager | Lady Gowrie Child Care Centre Tasmania
I just wanted to let you know that I have had some very positive feedback following your training sessions. It is really good to know that the participants felt that it was valuable training and that the facilitator was very knowledgeable and engaging.
Nick Muller - Catering Manager | North West Private Hospital
The course was great last week. Jaclyn was a great teacher and I would like to send another one of our staff members to the course.
Les Holmes | Laidley Hospital/ West Moreton South Burnett Health Service District
In particular I enjoyed the trainer’s sense of humour displayed throughout the training. Good instructions given and overall one of the more enjoyable training courses I have attended.
Michelle Kitchen | Glenvale Villa’s
Infocus was very helpful and answered all questions I had. Thank you .
Geraldine Price | Sundale Garden Village
I enjoyed the presenter she was very pleasant and knowledgeable.
Claire Azzapardi | Flossink
I liked that Infocus provided a very relaxed, friendly, approachable style and a good sense of humour. The PowerPoint slides and workbook were good. Excellent practical activities, props & aids etc. It was all very good thankyou and well done.
Dorothy Brownbill | QE11 Hospital
Infocus provided an environment that made it easy to learn.
Ann Ward | Mercy Aged Care
The presentation was excellent.
Judy Robson | Symes Grove
I enjoyed the friendly atmosphere and the Infoucs trainer was very knowledgeable and approachable.
Blazenka Solar – Mater Health Services
I found the course very friendly and informative. I have picked up a lot of new information that will come in very handy.
