Client Testimonials

Head Chef | Aged Care Facility, Melbourne

Infocus has made my transition back into a catering position from a Tafe Educator a lot more achievable, especially at our site where we are a Class A food risk.

Infocus is the creator and reviewer of our Class A food safety plan. We have found from our external audit that our safety plan is adequate and also achievable to implement and maintain.

During our internal audit, that Infocus conducted, they were very helpful in educating myself about the plan, it's importance, but more importantly strategies for me to use in day to day operation.

Infocus are always available by phone, email or mobile whenever I need clarification or advice. I believe we have built an honest and professional rapore. Infocus is a service provider that I can have robust discussion over differing points of view, but also we are able to find a common strategy to achieve a high standard of food safety.

Regional Catering Compliance Officer | Transfield Services

We are a large company delivering high-volume complex process catering services to an extremely important high-risk population. We observe a comprehensive HACCP-based Food Safety Program which our company takes immense pride in.

From the start, Infocus Management Group actively listened to our company’s specific training needs and they took the time to understand the outcomes we wanted to achieve from the food safety training.

The sessions were tailored to suit our HACCP-based Food Safety Program and the plan to deliver the complex training to 300+ recipients was customised to suit the varying needs of our diverse workforce.

Infocus' presentation style is VERY engaging. Without fuss the training was effectively delivered at our many site locations across Regional Victoria. The numerous training sessions were extremely well structured and were facilitated with professionalism and purpose.

This was all done through practical examples and with an interactive presentation style. The trainer's sensitive yet pragmatic approach, contributed to the overall success of the training sessions, and was well received. Interactive learning encouraged discussion, role-playing and demonstrations. I was particularly pleased to see the trainer was able to apply the tools and insights to individual participant’s cases and questions as they arose. All the aspects of our Food Safety Program in relation to HACCP-based Principles & Practices were talked about and followed up with thorough assessment methods to assure competency.

Thank you for successfully delivering qualitative, credible training 

Hospitality Services Manager |  Primelife (now Allity)
“Infocus offers Primelife “peace of mind” – knowing all our legal obligations are being met while our staff have a user friendly, easy to follow program and the knowledge that a dedicated team is just a phone call away.”

Aged Care Facility Manager | Lutheran Community Care

"Thanks for your help today I always feel more confident after speaking to you, you are very helpful and easy to understand, all the girls that did your course felt that as well. Many thanks Margaret".

Centre Manager | Bayswater Early Learning Centre

"Thank you for all of the patience and help you have provided me and my staff over the last few months." 

Training Manager | O'Mara House St Vincent de Paul

"please pass on my best to all at Infocus and thank them so much for all their support during my time here." 

Hospitality Services ManagerLend Lease

"It has been an absolute pleasure working with you and the team over the last seven years.  It is always reassuring to know that Infocus are only a phone call away to answer all my “curly food safety questions.”

Hospice Manager | Very Special Kids

Thank you for all your assistance – your knowledge was invaluable. We would like to recognise your company’s support of our organisation.

Human Resources Manager | The Peninsula School (Food Safety Program)

"I wanted to take this opportunity to express my gratitude for the exceptional support that Infocus has provided The Peninsula School with our Food Safety Program. The level of professionalism and knowledge in their area of expertise is excellent.

As the designated Food Safety Supervisor for the organisation, the level of service given by Infoucs to me personally and to my colleagues has been outstanding. Recently Infocus conducted a refresher training session on site, their presentation delivery skill fully engaged the audience. All participants went away comfortable in the knowledge that they had gained great value from the experience. It must be said that this is no small feat as the majority of the audience were ‘training specialists’.

I would like to congratulate Infocus Management for employing such fine ambassadors for their company. As a result of the positive relationship we have formed with Infocus consultants, we have been happy to continue our association with Infocus Management Group.

I cannot commend Infocus highly enough for the ‘service excellence’  and support I receive in dispensing my duties with Food Safety in our organisation. A special mention to Infocus' business support team also for the administrative support they capably provide."

Director of Outdoor Education  |  PE Faculty The Peninsula School (Online Food Safety Training) 

The online Food Handler training course has been a welcome addition to The Peninsula School’s co-curricular offerings. It provides the flexibility required to merge seamlessly with our academic program, enabling students to work at their own pace and receive immediate feedback on their performance. The professionalism of Infocus Management Group made the introduction of the training course straightforward and their ongoing support has ensured that it will remain a core component of our Personal Development Program into the future.

Student Testimonials

John PiperOnline Food Handler Student

Thank you for your on line training program, I found it to be very person friendly and relevant for my work place and home environment, no excuses for food poisoning from my own fridge, it has helped me in my work place to prevent illnesses caused by bad handling practices.

Gordana SpirovskaCALD HACC Service Development Officer, Multicultural Communities Council of Illawarra

I really enjoyed the course and strongly feel that I have improved my skills about Food Safety Programs and Food Safety Supervisor's roles and responsibilites.

Michelle BrunkenTeavotion

I am so pleased that I chose to study the food safety supervisor course with In Focus Management Group. The course was clear and concise, engaging and informative. The online study option was easy to navigate and very convenient as it enabled me to work at my own pace. I highly recommend this professional food safety program.

Yohen Food Handler Online Student

I have accessed my certificate. Thank you for the food handler's course and the name correction on the certificate. The course's interactive online training has helped me a lot in understanding the kitchen workplace and ethics. It really has been a fruitful experience for me. 

Food Services -  | Alcheringa  Hostel

ust wanted to say thank you. The food handlers course was great.  We all learnt something because you made it so easy to learn. The girls enjoyed it and the younger ones are really taking notice.  I recommend you to anyone, its nice to have fun in a course like that and still come out having learnt something.

Professional Support Manager | Lady Gowrie Child Care Centre Tasmania

I just wanted to let you know that I have had some very positive feedback following your training sessions.  It is really good to know that the participants felt that it was valuable training and that the facilitator was very knowledgeable and engaging.

Catering Manager | North West Private Hospital

The course was great last week. Jaclyn was a great teacher and I would like to send another one of our staff members to the course.

Les Holmes | Laidley Hospital/ West Moreton South Burnett Health Service District

In particular I enjoyed the trainer’s sense of humour displayed throughout the training. Good instructions given and overall one of the more enjoyable training courses I have attended.

Michelle Kitchen | Glenvale Villa’s

Infocus was very helpful and answered all questions I had. Thank you .

Geraldine Price | Sundale Garden Village

I enjoyed the presenter she was very pleasant and knowledgeable.

Claire Azzapardi | Flossink

I liked that Infocus provided a very relaxed, friendly, approachable style and a good sense of humour. The PowerPoint slides and workbook were good. Excellent practical activities, props & aids etc. It was all very good thankyou and well done.

Dorothy Brownbill | QE11 Hospital

Infocus provided an environment that made it easy to learn.

Ann Ward | Mercy Aged Care 

The presentation was excellent.

Judy Robson | Symes Grove

I enjoyed the friendly atmosphere and the Infoucs trainer was very knowledgeable and approachable.

Blazenka Solar Mater Health Services

I found the course very friendly and informative. I have picked up a lot of new information that will come in very handy.


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