Policies and Procedures

The following links are to Infocus Management Group's range of training policies, procedures and student information.

Student & Client Information

Pre-Enrolment Information

Refund & Cancellation Policy - Courses

Refund & Cancellation Policy - Consultancy services

Student Information and Orientation Handbook

OHS Policy

Short Course or Workshop Feedback Form

Learner Questionnaire (for students completing qualifications / traineeships /accredited training)

Employer Questionnaire (for employers of students completing qualifications/ traineeships/ accredited training)

RPL Application Form (Please call 1300 818 408)

Replacement Certificate Application Form

Skills Victoria Compliance 

Latest RTO Audit Report




Accreditations / Affiliations